Legal Information

Privacy Policy

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address, and any other information you choose to provide when contacting us or using our services.
• Business Information: Company name, job title, business requirements, and project details.
• Technical Information: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referral URLs.
• Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze website usage.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process and respond to your inquiries and requests
• To send you updates, newsletters, and marketing communications (with your consent)
• To analyze usage patterns and improve our website functionality
• To comply with legal obligations and protect our rights
• To detect and prevent fraud, security breaches, and other harmful activities

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at support@olytrasoft.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Terms and Conditions

2. Services Description

OLYTRA SOFT LTD provides business and domestic software development services, including but not limited to:

• Custom software development
• Web and mobile application development
• Software consulting and advisory services
• Cloud solutions and infrastructure
• Software maintenance and support

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Use of Website

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited activities include:

• Transmitting malicious code, viruses, or harmful components
• Attempting unauthorized access to our systems or networks
• Using automated systems to extract data without permission
• Impersonating any person or entity
• Violating any applicable laws or regulations

4. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, software, and code, is the property of OLYTRA SOFT LTD or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

Unless otherwise specified in a written agreement, all software and deliverables created by us remain our property until full payment is received, at which point ownership transfers to the client as specified in the project agreement.

5. Project Agreements

All software development projects are governed by separate project agreements or statements of work ("Project Agreement") that outline:

• Project scope, deliverables, and timeline
• Pricing and payment terms
• Intellectual property ownership
• Warranty and support terms
• Confidentiality obligations

In case of conflict between these Terms and a Project Agreement, the Project Agreement shall prevail.

6. Pricing and Payment

All prices are quoted in British Pounds (GBP) unless otherwise stated. Payment terms are as specified in the Project Agreement. We reserve the right to:

• Change prices at any time for new projects
• Require deposits before commencing work
• Suspend services for non-payment
• Charge interest on overdue amounts at a rate of 1.5% per month

7. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. However, we do not warrant that:

• Our services will meet all of your specific requirements
• The operation of the software will be uninterrupted or error-free
• All defects will be corrected

Except as expressly stated in a Project Agreement, all services are provided "as is" without warranties of any kind, either express or implied.

8. Limitation of Liability

To the maximum extent permitted by law, OLYTRA SOFT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded by law.

9. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for project execution
• Respond promptly to requests for feedback, approvals, and information
• Make timely payments as specified in the Project Agreement
• Comply with all applicable laws and regulations
• Obtain necessary licenses and permissions for content and materials you provide

10. Confidentiality

We respect the confidentiality of your business information and will not disclose it to third parties without your consent, except as required by law or as necessary to perform our services. You agree to maintain the confidentiality of our proprietary information, methodologies, and technologies.

11. Termination

Either party may terminate a Project Agreement with written notice if the other party:

• Breaches a material term of the agreement and fails to cure such breach within 30 days
• Becomes insolvent or files for bankruptcy

Upon termination, you shall pay for all services rendered up to the termination date. We reserve the right to suspend or terminate your access to our Website or services at any time for violations of these Terms.

12. Third-Party Services and Content

Our services may integrate with or depend on third-party services, APIs, libraries, or content. We are not responsible for the availability, accuracy, or reliability of third-party services. Your use of third-party services is subject to their respective terms and conditions.

13. Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms. We comply with the UK GDPR and Data Protection Act 2018 in processing personal data.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, pandemics, government actions, or internet or telecommunications failures.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified by posting the updated Terms on this page with an updated "Last Updated" date. Your continued use of our Website or services after such changes constitutes acceptance of the modified Terms.

18. Contact Information

For questions regarding these Terms and Conditions, please contact us:

19. Entire Agreement

These Terms, together with any Project Agreement and Privacy Policy, constitute the entire agreement between you and OLYTRA SOFT LTD regarding your use of our Website and services, superseding all prior agreements and understandings.